What our Customers say...


Our store had a water supply leak unfortunately, but we called SERVPRO and they helped us get the place dry so we could open back up real quick. 

They made sure to keep us informed through the whole process after our water heater broke down. 

We had some water disrupt our business here and this group came in with equipment and fans to help us get the water out of our building. 

All were prompt, knowledgeable, and professional. I can't say enough about the level of service we received!! Hats off to this team! We will certainly recommend them to any in need of this type of service! Thanks again!!

We found ourselves in need of water mitigation. Let me just say that the Lake Lure Forest City team is top notch! We received a call from the team lead within minutes of speaking with our insurance adjuster. Every single person from the team members to the office personnel were amazing! 

Sean Bowles has been a pleasure to work with. He and his staff responded to my residence after a tree fell on our house and a snowstorm was predicted to hit the next day. They made sure the roof was tarped so it wouldn't leak. He was up-front about everything and responded to my calls and questions promptly. He coordinated the whole job of repairing my house from start to finish. (all while I was out of town). He and his staff are trustworthy and professional. I would highly recommend this company for any and all construction projects.

SERVPRO was on site within three hours of being called. Brandon and Jake and the whole crew were extremely helpful in a very difficult situation. Constant updates and helpful suggestions. Recommend 100%!

Brandon & Sean were both very efficient. They helped me to deal with the insurance adjusters as I was trying to handle a claim for my Mom's house and I live out of state. The SERVPRO gang did a great job with the clean up...probably cleaner than it has been in a while! I highly recommend them and it is great that they are family owned.

This company is amazing! This is the second time I have retained the services of SERVPRO of Lake Lure Forest City and I would not use anyone else. They were extremely professional and reasonably priced. Zach who led the crew at our house had the perfect mixture of hard work and compassion for our situation. They got the job done while preserving valuable and sentimental items in the house. This is a company who values both its customers and employees as well and it shows in the work and in my conversations with Branden the owner. Thank you for making a difficult situation so much easier for myself and my family.

Brandon and his team at SERVPRO of Lake Lure Forest City are quick, reliable and do an outstanding job. There is no one else I would ever call!

Can't say enough about Shawn and his crew. Walked into my vacation mountain home late on a Saturday afternoon and discovered flooding from a cracked toilet. He had 2 men out there within the hour to start the clean-up. Shawn was on top of the project for the next several mos overseeing all the repairs and was in frequent contact with me for updates. Finished product looks better than even before the flood. Hope to never need him again, but would not hesitate to call.

This is an incredible SERVPRO to work with. Great service and quality work!

Excellent company. Responsive and professional. I would use them again for sure!

Wonderful company to work with. Great team and very professional. They certainly do make it "Like it never even happened."

Had a leak in my kitchen and needed a service to come out and dry out the kitchen and downstairs bathroom. Called SERVPRO of Lake Lure Forest City and they came out within 48 hours and set up the dryers. it took over a week to dry out totally, but they did a fantastic job. Came when they said and was totally pleased with outcome.

Woke up to water everywhere in my finished basement due to a broken pipe! SERVPRO arrived within an hour of my call. The ceiling, carpet and drywall was soaking wet, they removed it and set their equipment. They were excellent in keeping me informed of each step and communicating with my insurance! There was very little for me to deal with! And guess what?! They even do repairs!! I had no idea! They did it all from beginning to end! Beyond 100% satisfied and a customer for life!

Water damage never happens at a good time but SERVPRO made this experience much easier to live with. They called within an hour of me notifying my insurance company and would have come out that night but I decided the next day would be so enough and they were out with a team early the next morning. They packed and inventoried all damaged items and dried the basement with equipment. What a first class group of folks. I WOULD HIGHLY RECOMMEND SERVPRO to Friends and neighbors!!!!!!! Great Job SERVPRO!!!!!

Professional, friendly, excellent service and great communication. Answered all my questions - highly recommended!

Excellent, professional, rapid and friendly service. My house was hit by lightning. SERVPRO arrived, alleviated my stress, and took over all repairs and restoration, working with my insurance company. I feel they went above and beyond, and I'm very pleased with the results.

SERVPRO met our need quickly. This company meets high standards with great integrity. I highly recommend them.