Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Once our SERVPRO of Lake Lure Forest City team arrives at the scene of your loss, we begin by inspecting your entire property. This step is very important in order to gain a full understanding of the scope of your damage. Our technicians use advanced technology to inspect your property and locate any moisture that might be hidden underneath the flooring, in walls, and above your ceiling. Once we have completed the inspection, we create a detailed damage assessment.

If you notice signs of water damage in your home or business, don't hesitate and give our SERVPRO of Lake Lure Forest City team a call today!

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction